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Jodene Jensen, DNP, PMHNP-BC, FNP-BC Request an appointment Katherine Robins, PMHNP-BC Request an appointment

Our providers are caring and honest professionals who have dedicated their careers to providing personalized psychiatric mental health care for those in need. Jodene Jensen and Megan Ramirez are Psychiatric Nurse Practitioners who have received specialized training at Duke University. Meet our team Reaching out for mental health support can feel overwhelming. We’re committed to creating a safe, compassionate, and non-judgmental environment where you are heard and supported. Your journey is unique, and we tailor personalized care plans to meet your specific needs. Our goal is to walk alongside you as you work toward improved well-being and a better quality of life. Jodene J ensen, DNP, P M HNP-BC, FNP-BC, MPH Jodene Jensen is a board-certified Psychiatric Mental Health Nurse Practitioner who is passionate about providing personalized, compassionate care in a safe and supportive space where you are heard and your value is recognized. She has extensive experience supporting individuals facing a variety of mental health challenges, including anxiety and panic disorders, depression, bipolar disorder, PTSD, ADHD, and OCD. Known for her attentive listening and clear communication, Jodene partners with each patient to explore meaningful solutions and empower lasting change. Trained at Duke University, Jodene brings a thoughtful, collaborative approach to each patient encounter. With a deep belief in the power of partnership, Jodene is committed to walking alongside you as an equal companion on your journey toward healing and a more fulfilling life. Katherine Robins, DNP. P M HNP-BC, CNM Katie Robins is a board-certified Psychiatric Mental Health Nurse Practitioner dedicated to providing compassionate, patient-centered care. She offers comprehensive medication management and supportive therapy with a strong commitment to serving diverse and underserved populations. Katie specializes in the treatment of a wide range of mental health conditions, including anxiety and panic disorders, depression, bipolar disorder, PTSD, schizophrenia, and other psychotic disorders. Drawing on her advanced training from Duke University, she develops personalized treatment plans tailored to each individual’s unique needs and goals. Katie is deeply committed to creating a safe, welcoming environment where patients feel heard, respected, and empowered on their journey to mental wellness. Shiela Padua, Office Assistant Shiela is an Office Assistant at Solrei Behavioral Health, Inc. She is a vital part of our team and she takes pride each day in making each of our patients experience go as smoothly as possible. Shiela is a skilled team leader and is responsible for many things, including supporting our providers and providing great service to our patients. Shiela holds a degree in Psychology and has a deep commitment to making sure the clinic runs smoothly. She is a pleasant presence at Solrei Behavioral Health, Inc, a part of our excellent team working to provide you with the best care possible. Erica Cruz, Office Assistant Erica is an Office Assistant at Solrei Behavioral Health, Inc. We are fortunate to have her on our team. What truly sets her apart is her active and empathetic listening skills, fostering meaningful connections with clients and patients. Erica provides a range of support for the office including scribing, scheduling, lab orders, appointment scheduling, patient support and more. Patients find Erica a joy to interact with. She provides a steadiness and reliability that goes a long way in making your experience with Solrei Behavioral Health, Inc. go as smoothly as it possibly can. Dean Pedersen, MBA Dean Pedersen has been a part of Solrei Behavioral Health, Inc. from day one. He has a rich background in business operations, having owned and operated several businesses throughout his career, and he provides a wealth of experience to the clinic. He ensures that the day-to-day operations of our clinic run smoothly and efficiently. Patients are our number one priority, and for this reason, Dean makes himself available to communicate with patients to ensure that their questions are answered and that they are receiving the highest level of care. Luci, Moon & Gabe, Office Support Our office wouldn't be complete without our stellar support team! Luci and Gabe are English Springer Spaniel litter mates that make sure tails are always wagging around the office. Moon is the senior member of the team providing purrs and receiving cuddles throughout the day. There is never a shortage of good energy here with this team. We believe that pets are important in so many ways. They provide us so much joy in so many areas. They can provide comfort when we need it most. We consider ourselves fortunate to have them as a part of our team! Click here to schedule a free consultation FREE CONSULTATION

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Solrei Behavioral Health provides easy access to mental health care. Telehealth is a convenient way to receive an individual treatment plan. Solrei offers individualized care for a diverse community. Contact us for more information or to set up an appointment with a mental healthcare provider. We would like to meet you Establishing a relationship with you is important to us. We believe in open communication, which is why we encourage you to fill out our contact form with any questions or concerns. We look forward to getting to know you and discovering how we can assist you in furthering your goals. Our team is dedicated and passionate about listening to your needs, so don't hesitate to reach out or ask for help; it's what we're here for! We want to provide you with the best psychiatric care possible. Thank you for taking the time to get in touch, and we will be sure to respond as soon as possible. Solrei Behavioral Health, Inc. 9100 Conroy Windermere Road Suite 200 Windermere, FL 34786 Phone (407) 638-8903 Email First Name Last Name Email Message Send Thank you! We will contact you soon. contact@solreibehavioralhealth.com Facebook X (Twitter) LinkedIn

Solrei Behavioral Health makes it easy for you to book an online telehealth appointment. We can help you with your medication management. Easy Scheduling Select the button to request an appointment time with one of our providers. Request an appointment “Sunflowers end up facing the sun, but they go through a lot of dirt to find their way there.” – J.R. Rim You also can schedule by calling us at 407-638-8903 , by emailing us at contact@solreibehavioralhealth.com or by filling out the form below, and we will get back to you with available times. Your provider can schedule your assessment during the consultation, if appropriate. If you are having thoughts of suicide, please call 988 to reach the Suicide & Crisis Lifeline. For emergencies, call 911, or go to your nearest emergency room. Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care. Facebook X (Twitter) LinkedIn

Jodene Jensen, DNP, PMHNP-BC, FNP-BC To join your session, select the enter waiting room button and Jodene will be with you shortly. ENTER WAITING ROOM Katherine Robins, PMHNP-BC To join your session, select the enter waiting room button and Katherine will be with you shortly. ENTER WAITING ROOM

Select a provider to schedule a free phone consultation Jodene Jensen, DNP, PMHNP-BC, FNP-BC Jodene Jensen is a Psychiatric Mental Health Nurse Practitioner who provides personalized and non-judgmental care in a safe and supportive environment. She received her training at Duke University. Jodene has expertise working with patients who are dealing with symptoms related to panic, opioid addiction, depression, anxiety, bipolar disorder, PTSD, ADHD, OCD and psychotic and delusional disorders. In addition to being an attentive listener and great communicator, Jodene is dedicated to helping you find meaningful solutions so you can lead a more fulfilling life. Her commitment is to provide the best care for you in partnership as equal companions on the way. SCHEDULE Licensed in: Alaska, Arizona, Colorado, Florida, Iowa, Maryland, Minnesota, Montana, New Mexico, North Dakota, Oregon & Washington Katie Robins, DNP, PMHNP-BC, FNP-BC SCHEDULE Katie Robins is a Psychiatric Mental Health Nurse Practitioner who provides personalized and non-judgmental care in a safe and supportive environment. She received her training at Duke University. Katie has expertise working with patients who are dealing with symptoms related to panic, opioid addiction, depression, anxiety, bipolar disorder, PTSD, ADHD, OCD and psychotic and delusional disorders. In addition to being an attentive listener and great communicator, Katie is dedicated to helping you find meaningful solutions so you can lead a more fulfilling life. Her commitment is to provide the best care for you in partnership as equal companions on the way. Licensed in: Alaska, Oregon & Washington

Request an appointment. It is easy with Solrei Behavioral Health. You can select a date on our interactive calendar. You will have the opportunity to create an account. You will receive a confirmation from us confirming your appointment. Soon you will meet your provider. How It Works It's easy to do. Here is how you can get started. How it Works Start by contacting us Our goal is to provide you with all the information you need to determine whether our services meet your expectations. We would also like to learn more about your needs. If you provide us with insurance information, we will help to verify that you are in network. It is simple to get started. Just contact us or call today at (407) 638-8903 We look forward to building a trusting relationship with you. Schedule an initial consultation Scheduling a consultation with us could not be easier. All you have to do is click this link that will take you to a page where you can select a provider. Once you have selected a provider you can pick a suitable time and date that works for you, and we will take care of the rest. Your request will be answered promptly and you will receive an email confirmation that your appointment is scheduled. Create an account After scheduling your appointment, you’ll receive a few different emails to ensure your experience is as smooth and efficient as possible. An email invite will give you the opportunity to create your patient profile and fill out our clinic's intake forms ahead of time. If you're using insurance that's in our network, we've partnered with Alma to manage all billing processes - so you'll receive an email from them too. Meet your provider Once you have completed the account setup, filled out your patient profile, and submitted our clinic intake forms, you will receive a confirmation that your appointment has been made. We understand how difficult it can be to put yourself out there and reach out for help, so we want make sure that putting the effort into scheduling an appointment is as smooth and stress-free as possible. Click here to schedule a free consultation FREE CONSULTATION

This page contains FAQs or Frequently Asked Questions about Solrei Behavioral Health. The most commonly asked questions and sought after answers are answered here. FAQs We are dedicated to providing a stress-free experience for our patients. To that end, we have compiled this FAQ page so you can get the answer to any questions you might have about our services quickly and easily. Of course, if your questions are not answered here, don't hesitate to contact us . We would be more than happy to assist you with any queries or concerns you might have. Thank you for considering us for your needs. FAQ Are you accepting new patients? We are committed to providing exceptional care and support for anyone who needs it and are pleased to say that we are accepting new patients! If you or a loved one is looking for mental health services, please reach out to us today. For more information on how we can be of help to you, please click this link or contact us at (407) 638-8903 or email us at contact@solreibehavioralhealth.com with any questions you may have. Our dedicated team looks forward to working with you and helping provide a safe and supportive environment for your journey towards improved well-being. FAQ What Insurances do you accept? We are dedicated to making sure you have access to the best possible health care. We also understand that having insurance coverage is a crucial part of managing your well-being. That's why we are continually working on expanding our insurance provider network. Currently we are in-network with Aetna, Cigna, Optum, United Healthcare, Allied, Oscar, Oxford Health Plans, and Meritain Health. This list is provided here for informational purposes only, we recommend contacting your insurance company directly to confirm your coverage status. We are planning on being credentialed with more carriers soon, so that even more members can be served - it's all part of our commitment to providing the highest quality care possible. FAQ What if I don’t have insurance or if I’m out of network? At our clinic, we are committed to providing quality care with the best possible outcome - no matter your financial situation. We accept both self-pay and private-pay at a rate of $175 for follow-up appointments and $350 for new intake appointments. For those seeking reimbursement from their insurer, our staff is more than happy to provide you with an itemized bill (aka superbill) for your records. We understand that accessing healthcare services can be costly, and our team wants to help a make the process easier - both financially and emotionally. FAQ What types of payment do you accept? We understand that many of our clients have different ways of managing their finances and we want to make it as simple as possible. For your convenience, we offer payment methods such as cash, money order, check or credit cards including Visa, Mastercard, Discover and American Express. To avoid any missed payment issues or unexpected service interruption in the future, please note that payment must be made right away during the time of service. We appreciate your understanding and look forward to continuing to serve you with excellence. FAQ What is the cancelation policy? Solrei Behavioral Health staff realize that plans can change, however due to limited availability, cancellations less than 24 hours prior to the appointment will unfortunately be subjected to a cancellation-fee which varies based on the type of service. We appreciate your understanding and want to ensure that we are able to provide all clients with an appointment time slot when they require it. Thank you for helping to ensure no one is prevented from accessing our services in a timely manner. FAQ What can I expect at my first session? Taking care of our mental health is just as important as taking care of our physical health and during our first session together we will take the time to discuss your individual needs and any concerns you have regarding your mental health. We will also be happy to answer any questions you have about the care plan process. Depending on the complexity of what needs to be discussed, the session may last up to an hour. After evaluating your individual situation we will create a care plan and, if it's deemed necessary, we can help by providing a prescription that fits your specific needs in order to improve your mental wellbeing. FAQ How long until I see results? Everyone responds differently to treatment, but it isn't uncommon for our patients to start feeling better right after the first session. Simply beginning treatment can be a great source of relief. Results with medications are more unpredictable and can vary according to individual body chemistry and metabolism. Regardless, we will be here providing support every step of the journey, until you're feeling better again. FAQ What should I bring to my first appointment? At Solrei Behavioral Health, we prioritize your comfort and convenience above all else. To ensure that your visit is conducted with ease, please provide a valid ID card, as well as any relevant insurance cards you may have. If you're attending a telehealth appointment, kindly join the session 5 minutes ahead of time - we'll connect to you as soon as possible! On the other hand, for an office visit, please arrive 15 minutes prior to the scheduled time so that same-day paperwork can be processed without delay. Our team looks forward to providing you first-rate care! FAQ Who do I contact in an emergency? At Solrei Behavioral Health we strive to be reliable and return phone calls and check messages as promptly as possible. However, due to the unpredictable nature of the medical field we may not always be available. In case you find yourself in a true emergency, please remember that help is only a phone call away. Call 911 or your nearest emergency room, or contact the crisis line by calling 211 if you need assistance. Our hearts go out to anyone who finds themselves in this difficult position and we encourage everyone to have these important resources at the ready should they ever require them. Click here to schedule a free consultation FREE CONSULTATION